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Troubleshooting
document
2019-03-04 CANdelaStudio Starts in Undesired Language
Issue: CANdelaStudio starts in undesired language Solution: It is possible to “indirectly” start CANdelaStudio using a double mouse click on the CDD-file in Windows Explorer. In this case the last used language (English or German) that had been stored within CANdelaStudio.INI is active. ...
2019-03-04 rating Views: 7559
document
2020-05-11 CANdelaStudio View 8.1 and 8.2 Start as Demo Version
Issue: CANdelaStudio View 8.1 and 8.2 (as part of a hardware-based licensed CANoe/CANalyzer/CANape version) start as demo version. The issue has been solved in CANdelaStudio 8.5. Solution: CANdelaStudio View 8.1 requires the hardware-based license of the bundled main program...
2020-05-11 rating Views: 3105
document
2020-05-12 Necessary Data to Analyze CANdelaStudio Issues
Issue: CANdelaStudio does not work properly. Solution: CANdelaStudio ≥ version 11 You can create a report with the Vector Support Assistant. Please send this report together with the CDD, a short description of the issue and screenshots to Vector Support (support@vector.com or with...
2020-05-12 rating Views: 744
document
2019-03-04 CANdelaStudio up to 8.0 doesn't Start
Issue: CANdelaStudio (up to 8.0) doesn’t start as usual Solution: If CANdelaStudio with version up to 8.0 doesn’t start or needs long to start please try the following: Have a look at CANdelaStudio.ini that might be corrupted. You will find this file, depending on your CANdelaStudio...
2019-03-04 rating Views: 661
document
2019-07-19 CANdelaStudio Does Not Start, No Log Stored and No Error Displayed
Issue: CANdelaStudio does not start, no log stored and no error displayed. Background: A look at the Windows Event Viewer shows the following: Problem signature: Problem Event Name: BEX Application Name: CANdelaStudio.exe Application Version: 8.5.2100.0 Application Timestamp:...
2019-07-19 rating Views: 509
document
2019-10-21 CANdelaStudio Error Message: Unclosed Token
Issue: CANdelaStudio writes one of this Error Messages on loading the CANdela file: Invalid token No elements Unclosed token Background: These Error Messages appear when the CDD is corrupted e.g. during e-mail transmission or downloading from manufacturer portal. Solution: ...
2019-10-21 rating Views: 169
document
2019-04-16 CANdelaStudio 11 File|Open: Open Button Ignores Language Selection
Issue: In CANdelaStudio 11 File|Open, when I select a language in the Languages list and click the Open button, CANdelaStudio opens the file in the first language of the list, ignoring the selected language. Solution: Do not open the file using the Open button but instead just...
2019-04-16 rating Views: 154