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Necessary Data to Process vTESTstudio Support Request

Last updated: 2019-07-02

In case you need support for vTESTstudio, please provide us with the following:

  • Complete CANoe configuration 
  • vTESTstudio project folder including all related files
  • Trace (*.blf) with the problematic test
  • Test report

If you have difficulties with a diagnostic related functionality, please try first to manually proceed to the desired test (Diagnostic Console or CAPL) and document this check.

You can send us these documents, previously zipped and saved using the CANoe and vTESTstudio support assistants.

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