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Necessary Data to Process vTESTstudio Support Request

Last updated: 2019-07-02

In case you need support for vTESTstudio, please provide us with the following:

  • Complete CANoe configuration 
  • vTESTstudio project folder including all related files
  • Trace (*.blf) with the problematic test
  • Test report

If you have difficulties with a diagnostic related functionality, please try first to manually proceed to the desired test (Diagnostic Console or CAPL) and document this check.

Note:
You can send us these documents, previously zipped and saved using the CANoe and vTESTstudio support assistants.

 
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2019-07-02
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