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Necessary Data to Process MGW Support Request

Last updated: 2018-03-06

In case you need support for MGW, please provide us with the following information

  • Do you use CANoe Standard MGW or an OEM specific one?
  • Word file documenting with a screenshot each dialog and the chosen settings
  • Used description file (ARXML…)
  • If you chose to extend configuration, we need the initially generated configuration  
 
Note:

You can send us all these documents at once, using CANoe support assistant to previously zip and save them.


 

 
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2018-03-06
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