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Necessary Data to Process MGW Support Request

Last updated: 2019-07-09

In case you need support for Model Generation Wizard (MGW), please provide us with the following information

  • Which CANoe Version and Service Pack was used?
    (Note: Check if the most recent version was used and update if necessary www.vector.com/servicepacks)
  • Which Modeling was used and which Package version
     (e.g. OEM: Vector modeling (new) – Package version 3.3.0.0)?
  • Is the project for a specific OEM? If yes, for which one?
  • Word file documenting with screenshot of each dialog where all chosen settings can be seen
    OR
    A *.mgw file which was exported containing these settings (via Model Generation Wizard | Settings | Load/Save Settings | Save.  Note: only available in newer versions)
  • Used database / description file (ARXML, DBC…) for generation
  • Did you create a new configuration or did you extend an existing configuration?
  • A Support Report from the created configuration (CANoe ≥ 9.0: CANoe | File | Support | Save Report | Save As *.vsupportrep)
 
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2019-07-09
Views: 470