Necessary Data to Process MGW Support Request
In case you need support for MGW, please provide us with the following information
- Do you use CANoe Standard MGW or an OEM specific one?
- Word file documenting with a screenshot each dialog and the chosen settings
- Used description file (ARXML…)
- If you chose to extend configuration, we need the initially generated configuration
You can send us all these documents at once, using CANoe support assistant to previously zip and save them.
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