Necessary Data to Process MGW Support Request
In case you need support for Model Generation Wizard (MGW), please provide us with the following information
- Which CANoe Version and Service Pack was used?
(Note: Check if the most recent version was used and update if necessary www.vector.com/servicepacks)
- Which Modeling was used and which Package version
(e.g. OEM: Vector modeling (new) – Package version 18.104.22.168)?
- Is the project for a specific OEM? If yes, for which one?
- Word file documenting with screenshot of each dialog where all chosen settings can be seen
A *.mgw file which was exported containing these settings (via Model Generation Wizard | Settings | Load/Save Settings | Save. Note: only available in newer versions)
- Used database / description file (ARXML, DBC…) for generation
- Did you create a new configuration or did you extend an existing configuration?
- A Support Report from the created configuration (CANoe ≥ 9.0: CANoe | File | Support | Save Report | Save As *.vsupportrep)
Please complete all required fields. Fields marked with * are required.