Search tips

apple banana
Find rows that contain at least one of the two words.

+apple +juice
Find rows that contain both words.

+apple macintosh
Find rows that contain the word 'apple', but rank rows higher if they also contain 'macintosh'.

+apple -macintosh
Find rows that contain the word 'apple' but not 'macintosh'.

+apple ~macintosh
Find rows that contain the word 'apple', but if the row also contains the word 'macintosh', rate it lower than if row does not. This is "softer" than a search for '+apple -macintosh', for which the presence of 'macintosh' causes the row not to be returned at all.

+apple +(>turnover >strudel)
Find rows that contain the words 'apple' and 'turnover', or 'apple' and 'strudel' (in any order), but rank 'apple turnover' higher than 'apple strudel'.

Find rows that contain words such as 'apple', 'apples', 'applesauce', or 'applet'.

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

By continuing to use this site you agree to the use of cookies. For more information and to find out how to change this click here. Accept Cookies
Please enable cookies in your browser for this website.
Advanced search

Information Required by Support when the Activation of License in the Vector License Client Failed

Last updated: 2020-01-20

The activation of my license in Vector License Client has failed.

What information shall I provide in a support request to get fastest possible help?


Please include this information in your support request:

  1. Where do you want to activate the license (License Carrier)?
    • operation computer
    • interface, which serial number?
    • keyman, which serial number?
  2. Has another license been activated with this Vector License Client?
  3. What Activation Key did you use to activate the software (format XXXXX-XXXXX-XXXX-XXXXX-XXXXX, 5 x 5 characters)?
  4. Is the Vector License Client running on a PC or a virtual machine?
  5. Please attach the log file of Vector License Client created during the activation to your request. You can find it through a right click in the Logbook area of the Vector License Client.

  6. Please provide the log file of the CodeMeter. You can access this by entering localhost:22350 in your web browser. On the displayed CodeMeter WebAdmin page click on page Diagnosis. Copy all entries in the Events window into a text file and attach it to your request.
  7. Did you set some proxy settings in the Vector License Client under Settings? If so, which server URL and port has been set?

This information is requested from end users. If you are an Enterprise License Admin and have access to the Vector License Portal please add the Vector License ID and the ELA contract number from the Vector License Portal.

Article Options
Views: 1569