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GL1000/2000/3000/4000/5000: Logger Configurator Does Not Detect a Device Online

Last updated: 2020-01-02
Issue:

My logger is connected via USB to my PC/laptop , but the Logger Configurator does not detect a device online.

Solution:

The behavior can have different reasons. Try the following to resolve the issue:

  1. Select Window|Refresh or press to restart the selection of the logger.
  2. Windows assigned a drive letter to the logger, which is blocked by a network drive. The drive letter can be changed in the Windows disk management. Once the drive letter was changed, this new drive letter will be assigned again by Windows on later connections.
 
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2020-01-02
Views: 237