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Empty Log File with GL3000/GL4000 Series

Last updated: 2014-11-25
The CAN channel is configured correctly but there are no data in logged file. What went wrong?
Please check if the CAN channel is equipped with galvanically decoupled piggyback.
Piggybacks 1041mag and 1054mag are magnetically decoupled and available for CAN channels 1 - 4 of the GL3000/GL4000 series. Due to the decoupling, the power supply and ground for these piggybacks must be connected at the main plug. For proper galvanic isolation, the piggybacks must be powered from a different source than the logger.
For the galvanically decoupled transceiver, power supply (CAN1/2/3/4_Vbatt) and ground (CAN1/2/3/4_GND) must be connected separately. 
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