Vector Driver Setup Package 10.4.1 Not fully Supported on Windows 10 ≥ Version 1607

Issue:
The Vector Driver Setup Package 10.4.1 is not fully supported on Windows 10 ≥ Version 1607
Occurence:
This problem only occurs if any driver is installed from Vector Driver Setup 10.4.1 on the following operating system and under the following conditions:
  • Windows 10 version ≥ 1607
  • Windows 10 must be a fresh installation with version ≥ 1607. If Windows 10 was upgraded from version < 1607 this issue will not occur.
  • Secure boot is enabled.

Symptoms:
  • The Vector Hardware Configuration Tool does not show devices as available for VN1610, VN1611, VN1630(A), VN1640(A) after update of driver to version 10.4.14.
  • Vector Hardware Configuration Tool does not show device as available for VN5640 after update of driver to version 10.1.40.
  • Windows Device Manager shows error code 52 for VN1610, VN1611, VN1630(A), VN1640(A) after update of driver to version 10.4.14.
  • Windows Device Manager shows error code 52 for VN5640 after update of driver to version 10.1.40.
  • Vector Hardware Configuration Tool does not show Virtual CAN Bus anymore, after update of any driver from Vector Driver Setup Package 10.4.1.
  • Vector Hardware Configuration Tool does not allow settings to be done anymore without any Vector devices connected to PC after update of any driver from Vector Driver Setup Package 10.4.1.
Solution:

If any of the above symptoms occur, then the following should be done:

Upgrade the driver components to the current versions:

  1. Download the Vector Driver Setup Package (Link: https://www.vector.com/latest_driver)
  2. Start the setup and first uninstall all Vector driver components by selecting all devices on the bottom of the dialog and activate the checkbox Remove all driver components.
  3. Afterwards start the setup again and install your desired driver again (e.g VN1630, VN5640 or any other desired driver) 
     


Article ID: 1004
Last updated: 2019-05-20
Revision: 15
Hardware -> Basics and (Un)Installation -> Known Issues with Special PC types -> Vector Driver Setup Package 10.4.1 Not fully Supported on Windows 10 ≥ Version 1607
https://kb.vector.com/entry/1004/