What to Do if My Vector Keyman Does Not Appear in Vector License Client

Question:

What can I do if the Vector Keyman is not shown in the Vector License Client as License Carrier so that I cannot activate a New Vector License on it?

Answer:

Check the serial number:

  1. If the serial number is < 3-344000, the Vector Keyman is not supported as License Carrier by the NVLM (see Note). Please contact Vector sales or activate your license on another device.
  2. If the serial number is ≥ 3-344000, first check these 3 items. If the Vector Keyman is still not recognized, please update the firmware of the Vector Keyman as described in this article.
Note:

Migration of Legacy Licenses from a Vector Keyman with serial number < 3-344000 to a New Vector License on another device is possible. Please ensure to have an up-to-date Vector License Client version before that.



Article ID: 1297
Last updated: 2020-05-29
Revision: 13
Licensing -> Licensing FAQs and Answers -> Activation -> What to Do if My Vector Keyman Does Not Appear in Vector License Client
https://kb.vector.com/entry/1297/