Multiple Clicking in Video Window Causes CANoe to Crash

Issue:

CANoe crashes without error message after multiple clicks in the Video window. For example a measurement is started multiple times in offline mode.

Background:

The error has been reported with

  • 2 graphic cards built in and in use
  • Intel graphics driver in use
  • CANoe 64 bit

The crash of CANoe follows a crash of the Intel graphics driver without notification.
Reporting on Intel Website: https://software.intel.com/en-us/forums/graphics-driver-bug-reporting/topic/733621

Solution:

A solution depends on a fix of the Intel driver and cannot be done by Vector. 

Workarounds:
  • Avoid clicking repeatedly in the Video window
  • Disable Intel graphics driver via Windows device manager


Article ID: 1593
Last updated: 2020-01-29
Revision: 2
CANalyzer/CANoe -> Troubleshooting -> Multiple Clicking in Video Window Causes CANoe to Crash
https://kb.vector.com/entry/1593/